Privacy Policy

Effective Date: July 31, 2026

Welcome to Robertwatcher.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our photography products.

1. Information We Collect

To provide you with our products and services, we collect the following personal information when you place an order or interact with our website:

• Contact and Shipping Information: Your name, email address, and physical shipping address.
• Technical Information: Your IP address, which is collected temporarily when you browse the store.
• Cookie Data: Necessary cookies for cart functionality and non-essential cookies (only if explicitly accepted) for site analytics.

2. How We Use Your Information

We use the information we collect strictly for the following business purposes:

• To process and fulfill your e-commerce orders (contractual necessity).
• To dynamically calculate accurate international shipping rates based on your location.
• To communicate with you regarding your order status.
• To detect and prevent fraudulent transactions.

3. Data Sharing and Third-Party Services

We do not sell your personal data. We only share necessary information with trusted third-party service providers required to run our business:

• Stripe: We use Stripe as our payment processor. Your payment details are processed directly and securely by Stripe. Stripe is fully GDPR compliant. We do not store your credit card information on our servers.
• ip-api.com: If you consent to our use of cookies/scripts, we temporarily send your IP address to ip-api.com solely to determine your region for accurate shipping calculations. Your IP is not stored by us after the shipping rate is calculated.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Because we operate in Canada, we are legally required by the Canada Revenue Agency (CRA) to keep order records, including names, addresses, and purchase amounts, for 7 years for tax and accounting purposes. After this period, your order data will be permanently deleted or anonymized.

5. Your Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data:

• The Right to Access: You can request copies of your personal data stored in our system.
• The Right to Rectification: You can request that we correct any information you believe is inaccurate.
• The Right to Erasure (Right to be Forgotten): You can request that we erase your personal data, under certain conditions (note that legal tax requirements may override erasure requests for completed orders).
• The Right to Withdraw Consent: You can withdraw your consent for non-essential cookies and IP tracking at any time by clearing your browser cookies for this site.

6. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: rob@robertwatcher.com